Google Ads · Occupational Therapy
Google Ads foroccupational therapists
Google Ads for occupational therapists, one campaign per group you serve. Paediatric, NDIS, hand therapy or home modifications, each with its own words and its own budget.
Most OT clinics that try Google Ads end up with the wrong type of enquiry. The campaign generates leads, but they're for services your clinic doesn't offer. Paediatric enquiries that go to an adult only clinic. NDIS enquiries that go to a private only practice. School services enquiries that go to a workplace injury clinic. The reason is almost always the same. OT is one of the broadest scope of practice professions in healthcare. The campaign needs to be just as narrow as the niche you work in. Otherwise the budget burns and the team gets frustrated.
Illustration: a Google search for "paediatric occupational therapy near me" with the clinic's ad in the top sponsored spot, above two competitor results.
What OT patients search
OT patients don't search 'occupational therapy'. They search for what's wrong, who it's for, and how it's funded.
OT is too broad to be a single keyword. Patients break the search down themselves. They specify what's happening. They specify who it's for. They often specify how it's being paid for. Your campaign needs to break down the same way.
Three things define an OT search. The age group of the patient. The presenting problem. The funding pathway. Your clinic doesn't serve every combination. Your campaign shouldn't either. We build separate keyword groups around the niches you work in, and skip the ones you don't, so the enquiries your team gets are enquiries they can serve.
See the thinking behind one ad
Pick your specialty and the search a patient runs
You will get one real ad, written the way I write them, and the method I used to get there. No campaign structure, no keyword list, no budgets. That part is the work I do with you.
Where agencies go wrong
OT is a dozen services. A campaign has to pick one at a time.
After years of auditing Google Ads accounts run by occupational therapists inside the Clinic Mastery community, one root cause is doing most of the damage.
The campaign casts wide. Occupational therapy. OT near me. OT for adults. OT for kids. NDIS OT. The thinking is more is more. The reality is the enquiries come in for services the clinic doesn't offer. The front desk wastes time triaging them. Your team gets frustrated chasing leads that go nowhere.
OT is one of the broadest scope of practice professions in healthcare. An OT can work with kids on sensory processing. They can work with adults after a stroke. They can do workplace ergonomic assessments. They can build home modifications for NDIS participants. They can run school readiness programs. Most clinics specialise in two or three of those. The clients you serve are very specific. Your campaign needs to be just as specific.
There's also a buyer pattern that gets missed. Paediatric searches are almost always made by a parent, not a patient. Adult NDIS searches are often made by a support coordinator or a carer, not the participant. Workplace assessment searches are usually made by an HR manager or a return to work coordinator. The ad copy that converts a parent isn't the ad copy that converts a support coordinator. The HR manager wants something different again. A generalist agency doesn't know that, so the same generic copy goes to all three audiences and converts on none of them.
And there's a market shift most clinics are still reckoning with. The NDIS pricing review and rate changes are tightening the budget per participant year on year. Plan manager driven volume that carried OT clinics for the past five years is contracting in real terms. The OT clinics that win the next decade are the ones with a working private and Medicare pipeline alongside their NDIS work, and most don't have one yet. Google Ads is the lever that builds the private pipeline, if it's pointed at the right segment.
OT is too broad. Your campaign needs to be narrow. Built around the niches you serve, in the language each buyer uses.
How we run it
How we run Google Ads for OT clinics.
Same four steps every clinic gets, sharpened for occupational therapy.
Audit your ideal client list against Google reality.
We start with the OT services your clinic delivers, broken down by age group and funding type. Paediatric NDIS. Paediatric private. Adult NDIS. Workplace assessments. School services. Then we sort which of those niches sit on Google, and which arrive through other channels: NDIS plan managers, GP referrals, school requests. The Google reachable niches get the campaign. The others get a different strategy.
Build keyword groups by age, problem, and funding pathway.
A search for 'OT for autism toddler' is a different person to 'NDIS OT for adults' or 'workplace ergonomic assessment'. Each gets its own ad group, its own ad copy, and its own landing page section that speaks specifically to that buyer. The parent sees ad copy that talks about their child's milestones and the worry behind the search. The support coordinator sees copy that names the participant's plan type, capacity, and goals. The HR manager sees copy that names return to work, ergonomic risk, and reporting. Three different conversations. The conversion rate of each campaign goes up because the buyer feels seen.
Filter out the searches that don't pay.
Generic 'occupational therapy degree' searches. Job seeker queries. Funding related questions that lead to government sites, not clinics. Free service searches. Anything that doesn't lead to a paying client. We negative keyword them out before launch and keep stripping them out every week.
We report on bookings. Not clicks.
The dashboard tells you what each new OT enquiry costs you, broken down by niche. Paediatric NDIS bookings are tracked separately from adult private bookings. That's how you see which niche to scale, which to pause, and where the real return is. Click through rate doesn't pay your rent. Bookings do.
Field notes
What we see in occupational therapy accounts
OT is the profession where the funding pathway sets the price. A privately funded client costs $80 to $120 to acquire. An NDIS participant costs $120 to $180, because the search is longer, the decision involves a plan manager or a family, and far fewer of those people search at all. Most arrive with a referral already written, so we size the NDIS campaign to the people who do search and refuse to pay for the ones who were coming anyway.
The structural mistake is one campaign for everything OT does. Paediatric, adult, driving assessments, home modifications and NDIS each need their own ad group and their own page, because a parent searching for a paediatric OT bounces off a page about wheelchair prescriptions. Capacity matters more here than anywhere: an OT campaign that fills a waitlist nobody can see is a cost, not a result.
One profession, four buyers
OT isn't one audience on Google. It's four.
Occupational therapy has the broadest scope of practice in allied health, and the broadest spread of buyers. Each one searches differently, decides differently, and responds to different ad copy. The clinics that segment the campaign book at half the cost. The ones that don't, burn budget.
Parent
Buyer 01- Searches
- OT for autism toddler, sensory OT, late talker OT
- Ad copy tone
- Plain English. Reassuring. Outcome focused for the child.
- Funding pathway
- Paediatric private or NDIS
Support coordinator
Buyer 02- Searches
- NDIS OT [city], plan managed OT, OT for SIL participant
- Ad copy tone
- Specific. Knows their plan type and their goal. Led by capacity.
- Funding pathway
- Adult or paediatric NDIS
Adult, self funded
Buyer 03- Searches
- OT for adults [suburb], private OT assessment
- Ad copy tone
- Direct. Fees disclosed. Clinical reassurance.
- Funding pathway
- Private fee for service
Carer or family member
Buyer 04- Searches
- OT for elderly parent, home assessment OT, OT after stroke
- Ad copy tone
- Empathic. Practical. Thinks about logistics.
- Funding pathway
- Private, DVA, or NDIS for older participants
One ad cannot serve four buyers. Each gets its own keyword set, its own copy, and its own landing page. Same clinic, four different conversations.
The economics
Private OT and NDIS OT are two different businesses.
Most occupational therapists we talk to have one acquisition number in their head. There should be two, because the funding pathway changes what a client costs to win and how long they stay.
Cost to acquire, private
$80 to $120
Self funded paediatric and adult private clients, in a tight local catchment.
Cost to acquire, NDIS
$120 to $180
Higher, because the NDIS auction is crowded and the research cycle is longer.
Typical session fee
$194
The default we use in our calculators, before assessment and report work is counted.
The NDIS number looks worse and often isn't. An NDIS client who books an assessment, a report, and a block of therapy across a plan year is worth multiples of a one off private session, so $150 to acquire them is cheap. A private paediatric client at $90 who books six sessions is also cheap. The two just pay back on completely different timelines, and if you report them together you can't see either.
What's changed is the ground underneath the NDIS number. Successive pricing reviews have pushed the hourly ceiling down in real terms, plan managed volume that carried a lot of OT clinics for five years is contracting, and every teletherapy provider in the country is bidding on the same broad NDIS keywords with more budget than you. Paying $180 to acquire an NDIS client made sense when rates were rising. It needs checking now, every quarter.
So the advice to most occupational therapists in 2026 is to build the private pipeline while the NDIS one still works. Self funded paediatric, DVA, Medicare pathways, carers researching for an older family member. None of those are exposed to the next rate review. We report acquisition cost segment by segment, so you can watch the two lines move independently rather than averaging them into one number that tells you nothing.
The numbers nobody publishes
What a new patient enquiry costs an occupational therapy clinic.
We do not publish tracked figures for occupational therapy clinics yet, so this is the band we hold those accounts to. It is a standard we set, and every row on the benchmarks page names which of the two it is.
$100
middle of the band we hold those accounts to
$80 to $120
bottom to top of the band
$1,552
what one new patient is typically worth, at $194 across 8 visits
See where occupational therapy sits against every other discipline
What good looks like
What a healthy OT Google Ads account looks like.
A healthy OT Google Ads account in Australia costs $80 to $120 per new patient booking for private clients. NDIS clients sit higher, often $120 to $180, because the NDIS market is competitive and budgets per participant are tightening. The single number matters less than the segmentation. A campaign that books a $1,500 paediatric NDIS assessment at $150 is healthier than a campaign that books a $90 adult ergonomic check at $30. We segment the reporting so you see what each niche really delivers, then adjust the budget to follow the strongest segment.
Pricing
Management is $525 a month plus GST and 15 percent of ad spend, with a one off setup of $795 plus GST. No lock in, and the account is yours. See the full pricing breakdown.
Written by Pete Flynn, physiotherapist. One of the owners of Clinic Mastery and Physio Fit Adelaide.
About PeteCommon questions
The questions clinic owners ask us.
How much do Google Ads cost for occupational therapists?
Do Google Ads work for OT clinics?
Should I run one campaign for paediatric and adult OT, or two?
Is Google Ads worth it if most of my OT pipeline comes through NDIS plan managers?
How are the NDIS pricing changes affecting OT advertising?
Should we worry about teletherapy OT competing for the same Google Ads searches?
Do you lock me in?
How fast will I see results?
Ready when you are
Work out which OT searchers Google can send you.
Tell us about your OT clinic. Which age groups, which problems, which funding pathways. We'll come back with a one page plan: which niches we'd target, which we'd skip, and what 90 days of Google Ads should realistically deliver for a clinic your size. No pitch deck. No one hour discovery calls that add no value whatsoever.
Related
We work with healthcare clinics across Australia.
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Other services for Occupational Therapy clinics
This page is the occupational therapy playbook. The general approach is on the Google Ads for healthcare clinics page.
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